6th Annual Global Services Summit - 2017 has ended

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6th Annual Global Services Summit - 2017

Welcome to the 6th Annual Global Services Summit.

3:00pm EDT

Arrival Churchill HotelAll Attendees

6:30am EDT

Breakfast Churchill Hotel - Chertwell GrillAll Attendees

8:00am EDT

Introductions and Ice Breaker FHI 360 - Vista RoomLucy Diaz • Jody Smith

9:00am EDT

Global Services 2017 FHI 360 - Vista RoomAhmar Abbas

10:00am EDT

Break FHI 360 - Vista Room

10:15am EDT

Staffing Industry Outlook FHI 360 - Vista RoomBrian Wallins

11:00am EDT

Lunch Lunch Spots Around Dupont Circle

12:30pm EDT

What is your Velocity Quotient (VQ)? Driving High Speed of Achievement Across the Organization FHI 360 - Vista RoomDeidre Paknad

2:00pm EDT

Break FHI 360 - Vista Room

2:15pm EDT

Build a Bot Workshop FHI 360 - Vista RoomShabbir Alibhai • Aravind Krishnaswamy

6:00pm EDT

Happy Hour at Midlands Beer Garden Sponsored by Tim Laughlin BeerGarden

6:30am EDT

Breakfast Churchill Hotel - Chertwell Grill

8:00am EDT

What's Happening in DISYS Labs? FHI 360 - Vista RoomAravind Krishnaswamy • David Sufrinko • Naveen Vijay

9:30am EDT

Customer Satification and Referencibility FHI 360 - Vista RoomChantz Duncan • Sheila Ferreira • Prabhu Shankar

10:30am EDT

Break FHI 360 - Vista Room

10:45am EDT

Playing with Data: A Machine Learning Sandbox FHI 360 - Vista RoomGeorge Danner • President of Business Laboratory and DEN Fellow

12:00pm EDT

Lunch Lunch Spots Around Dupont Circle

1:30pm EDT

CDMSv2 - A 6 Month Retrospective FHI 360 - Vista RoomChantz Duncan

2:00pm EDT

Global Services Operating Model FHI 360 - Vista RoomJJ Foster and Team

2:30pm EDT

Break Out Session Guidelines FHI 360 - Vista RoomAhmar Abbas

2:45pm EDT

Break FHI 360 - Vista Room

3:00pm EDT

Breakout Session - A, B, C, D FHI 360 - Vista Room

6:30pm EDT

Team Dinner Pinstripes - Georgetown

6:30am EDT

Breakfast and Checkout (@ Hotel) Churchill Hotel - Chertwell Grill

9:00am EDT

DISYS Update FHI 360 - Vista Room

10:00am EDT

Workshop Presentation: Developing Vertically Tailored Solution FHI 360 - Vista RoomJJ Foster and Team

11:00am EDT

Workshop Presentation: Infusing Automation into Service Offerings FHI 360 - Vista RoomPaul Pinto and Team

12:00pm EDT

Lunch FHI 360 - Vista Room

1:00pm EDT

Workshop Presentation: Delivering Service Excellence within Just in Time Recruiting Model FHI 360 - Vista RoomLee Micks and Team

2:00pm EDT

Workshop Presentation: Sales, Recruiting and Global Services Alignment FHI 360 - Vista RoomTim Laughlin and Team

3:00pm EDT

Wrap Up FHI 360 - Vista Room

3:15pm EDT

Departures FHI 360 - Vista Room